Privacy Policy

Last updated: June 2, 2026

1. Information We Collect

When you use Know This Property, we may collect:

• Usage data: Pages visited, searches performed, and interactions with the Service, collected via Google Analytics (GA4)
• Payment data: When you purchase a report, payment is processed by Stripe. We do not store your credit card number. Stripe may collect billing information as described in their privacy policy.
• Email address: If you voluntarily provide it (e.g., for report delivery or notifications)
• Device and browser information: IP address, browser type, operating system, collected automatically for security and analytics

2. How We Use Your Information

• To provide and improve the Service
• To process payments and deliver reports
• To analyze usage patterns and improve the user experience
• To respond to your inquiries

3. Information We Do Not Collect

We do not collect personal information about property owners beyond what is already part of the public record. Owner names are anonymized in our reports and are not searchable on the Service.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Stripe — to process payments
• Google Analytics — to understand how the Service is used (anonymized)
• Hosting providers — to operate the Service (Railway)
• Law enforcement — if required by law or to protect our rights

5. Cookies and Tracking

We use:

• Essential cookies: To maintain session state and remember your purchases
• Analytics cookies: Google Analytics (GA4) to understand site usage. You can opt out using Google's opt-out browser add-on.

We do not use third-party advertising cookies or retargeting pixels.

6. Data Security

We use industry-standard security measures to protect your information, including HTTPS encryption and secure payment processing via Stripe. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may:

• Request access to your personal information
• Request correction or deletion of your personal information
• Opt out of analytics tracking

To exercise these rights, contact support@knowthisproperty.com.

8. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information. To make a request, contact us at the email above.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact

For privacy-related questions, contact support@knowthisproperty.com.